Frequently Asked Questions
What does the application and leasing process look like?
Applying at The Outpost is simple! Browse our available floorplans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24-48 hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.
How long does it take for an application to get approved?
Most applications are reviewed within 24-48 hours of submission. Our leasing team will contact you with a decision and any next steps.
What all do I need to apply?
To complete your application, you will need:
- A valid government-issued photo ID
- Proof of income (see acceptable income sources below)
- Application fee per applicant
- Administrative fee per household
What income is required to qualify?
Applicants must have a combined household income of at least 3 times the monthly rent. For example, for a $1,950.00 apartment, a minimum gross income of $5,850.00 per month is required.
What is acceptable proof of income?
We accept:
- 60 days most recent pay stubs
- Previous year's tax returns (if self-employed)
- Official offer letter on employer letterhead. Must include employer contact information for verification. - Bank statements from the last 60 days.
What happens if I'm approved for an apartment but my roommate is not?
If one applicant is approved and another is not, a guarantor may be required for approval. Please contact our leasing office to discuss options and qualifying requirements to add a guarantor.
Do you offer short-term leases?
We currently do not offer short-term leases.
What lease terms are available?
Current available terms include 12-15 months. Contact our leasing office for pricing by term length.
Is there a preferred employer program? If so, who are the preferred employers?
Yes! Our preferred employers are Hyundai Motor Group, East Georgia Regional Medical Center, Georgia Southern University, Ogeechee Technical College, Bulloch County Board of Education, Walmart Distribution Center, and EcoPlastics.
What is the notice requirement to terminate my lease?
A written notice of at least 60 days is required prior to your move-out date. A termination fee may be required. Please refer to your lease agreement for full details.
What is your move-in process?
On move-in day, you will meet with a member of our office staff to receive keys and complete the move-in inspection. All required documents must be submitted and move-in costs must be paid in full before keys are released. You will complete the electronic move-in inspection for with in 48 hours of receiving keys to your home.
What is your move-out process?
Before moving out, please schedule a move-out inspection with a member of our office staff prior to returning keys. Deposit refunds are processed within 30 days per state law.
Do you require a security deposit? How is it determined?
Yes, a security deposit is required at The Outpost. Please contact the leasing office for more information on the deposit.
Is my security deposit fully refundable?
Your deposit is refundable, minus any deductions for damages beyond wear and tear. Refunds are processed within 30 days of move-out per applicable state law.
Do you require renter's insurance?
Yes. If yes: All residents must maintain renter's insurance with a minimum liability coverage of $300,000. Proof of coverage must be provided prior to or at move-in and must comply with all requirements as stated in your lease. Please contact our leasing office for any clarification on the requirements.
What tour options are there?
We offer:
- In-Person Guided Tour: Meet with a leasing professional.
- Virtual Tour: Contact the leasing professional for information regarding virtual tours.
What times are available for tours?
Tours are available during leasing office hours:
- Monday - Friday: 9:00am-6:00pm
What size apartments do you offer?
The Outpost offers 3-bedroom two-story townhomes with attached garages ranging from approximately 1,602 sq ft. Visit our floorplans online.
Will I be able to see the actual apartment that I will be renting?
Absolutely -- we will do our best to show you your specific unit.
What is the typical ceiling height of your apartments?
Our apartments feature 9-foot ceilings throughout.
What condition will my apartment be in at move-in?
Every home is professionally cleaned and inspected before move-in. Appliances and fixtures will be in new condition. Please complete your move-in inspection within 48 hours.
Can I request a specific floor or location?
Absolutely! We will note your preferences, and our team will do their best to accommodate your request.
How long will the apartment I want be available?
Availability changes quickly! We recommend submitting your application as soon as possible. Contact our leasing office for current availability.
What happens if my preferred apartment becomes unavailable?
Our leasing team will present you with comparable alternatives matching your preferences.
What is the lease renewal process?
We will notify you approximately 90-120 days before your lease expiration with renewal options. Once you have selected your desired renewal term, our onsite team will generate an updated lease agreement.
How do I pay rent?
Rent can be paid securely through our online Resident Portal using debit, credit, ACH bank transfer, and MoneyGram.
When is rent considered late?
Rent is due on the 1st of each month. A late fee will be applied if rent is not received by the 5th.
What other fees am I responsible for?
In addition to monthly rent, residents are responsible for utilities (billed based on usage), a monthly HOA fee, and pet fees/rent per pet (if applicable).
Can I break my lease? If so, what are the stipulations?
Early termination is possible with a required 60-day written notice. An early termination fee will apply. Please review your lease or contact our office.
When/How should I set up my utilities?
We recommend setting up utilities 1 week before move-in:
- Electricity: Georgia Power
- Water/Sewer: City of Statesboro
- Internet: Sparklight
Who are the internet providers?
Internet service is available through Sparklight. Contact Sparklight at (877)422-1534.
Is Wi-Fi available in common areas?
No, we do not offer Wi-Fi in our common areas.
Who do I set up electricity with?
Electricity is provided by Georgia Power. Contact them at (888) 660-5890 or online. We recommend doing this 1 week before move-in.
Is maintenance offered?
Yes! Our professional maintenance team is available to assist.
How do I submit a maintenance or service request?
Submit requests through our Resident Portal, or call our leasing office at (912)418-2343.
How long is the average maintenance request?
Standard requests are typically completed within 24-48 hours. Complex repairs may take longer -- we will communicate any delays. Emergencies are prioritized.
Do you offer furnished or corporate apartments?
No, we do not offer furnished or corporate apartments at our community.
Do your apartments have in-home laundry?
All homes include a full-size washer and dryer.
What finishes and appliances come standard?
All Homes at The Outpost include:
- Attached Garage
- Ceiling Fans
- Custom Tiled Walk-In Showers w/ Glass Doors
- Kitchen Island
- Granite Countertops
- High Ceilings
- Luxury Vinyl Plank Flooring
- Dual Vanity in Master Bathroom
- Full Size Washer and Dryer
- Stainless Steel Appliances
- Spacious Walk-in Closets
- Smart Thermostat
- Upgraded Fixtures
- White Subway Tile Backsplash in Kitchen
- Tile Flooring in Bathrooms & Laundry
- Kitchen Pantry
- Chef-Inspired Kitchens
- Smart Doorbell with Camera
Do apartments have patios/balconies?
Yes, all homes have a private patio.
Can I have a grill on my patio/balcony?
Yes, grills are permitted on your patio.
Can I sublet my apartment or put it on Airbnb?
No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement
Can I paint my walls?
No, painting walls is not permitted at our community.
Can I have shelves, curtains, posters, etc.?
Yes! Standard hanging using nails or small anchors is permitted. Excessive damage beyond normal wear and tear may result in charges on your final move out statement.
What smart home features are available?
The Outpost includes:
- Smart Thermostat
- Smartlocks
- Smart Doorbell with Camera
What happens if something breaks in my apartment?
Submit a maintenance request through our Resident Portal as soon as possible. Our team will address it within24-48 hours. For urgent issues (e.g., water leak, HVAC failure), call (912) 418-2343 immediately.
What amenities does your community offer?
The Outpost offers:
- 24-Hour Fitness Center
- Resort Style Pool
What are the pool hours?
The pool is open from 8:30AM-10PM.
Is the pool open all year?
Yes! Open-year round, weather permitting.
Do you have elevators?
No. As a community of two-story townhomes, elevators are not applicable. If you have accessibility needs, please contact our leasing team.
What is the parking like?
Each home includes an attached one-car garage with additional parking spaces located throughout the community.
Do you offer reserved parking?
Parking is private to each home via your dedicated driveway and garage space. We do not offer additional reserved parking.
What if I have 2 cars or a car and a motorcycle?
Each home includes a one-car garage and driveway, accommodating two vehicles. Additional street parking is available first-come throughout the community. Motorcycles are subject to vehicle count limits.
Where do I take my trash?
Trash is collected curbside on Mondays. Bins should be placed at the curb by 9:00am and returned to your property after pickup.
Where do my packages get delivered?
Packages are delivered directly to your door or in the parcel boxes located in the community mail center.
Is there somewhere for me to keep my bicycle secured?
Your attached garage is the ideal place to store bicycles securely.
Are there quiet hours?
Yes. Quiet hours are 10:00 PM to 7:00 AM daily. We ask all residents to be respectful of neighbors.
When will I get access to amenities after move-in?
You will have full access to all amenities beginning on your move-in date. Your amenity fob will be activated the day of your move-in.
Are pets allowed?
Yes! We welcome pets at The Outpost. We allow up to 2 pets per home. Breed and weight restrictions may apply. Contact our leasing professional for breed restrictions.
What is your pet policy?
We welcome cats and dogs:
- Max pets: 2 per home
- One-time pet fee per pet
- Monthly pet rent per pet
- Weight limit: 40lbs
- Breed restrictions: Large aggressive breeds are prohibited. Please contact the leasing staff for a full list of breed restrictions.
- Yard responsibility: Residents must maintain a clean yard, including prompt pet waste removal.
Can I bring guests to the pool and other amenity areas?
Yes! Each resident may bring up to 2 guests at a time. Residents are responsible for ensuring guests follow all community rules. Guests must be accompanied by a resident at all times.
Is there guest parking?
Yes! Guests may use the guest parking areas located throughout the community. Please be mindful of neighbors and avoid blocking driveways or fire lanes.
How long can a guest stay with me?
Guests are welcome to stay for up to 14 consecutive days without prior approval. Extended stays require written approval. Long-term guests may need to apply as an additional occupant.
What neighborhood is your community located in?
The Outpost is nestled in Statesboro, GA, offering the feel of a quiet residential neighborhood with easy access to nearby shopping and dining. Located just minutes from Georgia Southern University Campus.
Are there grocery stores nearby? Are they within walking distance?
Yes! Nearby grocery options:
- Walmart
- Food Lion
- Publix
What local restaurants are nearby?
Several local dining options are available just minutes from your home. For a full map, visit our neighborhood map online.
What coffee shops are nearby?
Several local coffee shops are available just minutes from your home. For a full map, visit our neighborhood map online.
What is there to do nearby?
Whether you are looking for outdoor activities or local shopping. There are plenty of options to explore in the City of Statesboro.
What schools are in the district?
The Outpost is served by:
- Elementary School: Sally Zetterower Elementary School
- Middle School: Langston Chapel Middle School
- High School: Statesboro High School